Zoho Desk用Devart Excelアドインによって、Zoho DeskのデータをExcelで簡単にインポート、編集、同期できるようにすることで、カスタマーサポートを簡素化します。
英語で読み続ける:
Devart Excel Add-in for Zoho Desk bridges the gap between your Zoho Desk helpdesk data and the familiar environment of Microsoft Excel. This powerful tool allows you to seamlessly import, edit, and update your Zoho Desk information directly within Excel spreadsheets. By leveraging Excel's robust data analysis features, the Devart add-in empowers users to gain deeper insights from their customer support data.
This integration unlocks a multitude of use cases for Zoho Desk users. Teams can leverage the add-in to generate comprehensive reports on ticket volume, agent performance, and customer satisfaction. The ability to edit data in Excel enables bulk updates to ticket statuses, classifications, and even custom fields within Zoho Desk. This streamlined data manipulation fosters improved efficiency and facilitates data-driven decision making for your customer support operations.
Devart Excel Add-in for Zoho Desk is licensed per user and is available as a Perpetual license with 1 year support and maintenance. See our Devart Excel Add-in for Zoho Desk licensing page for full details.
Devart Excel Add-in for Zoho Desk is available in the following products: